Natural therapies,
‍delivered differently

Polln connects you with experienced Australian doctors who take the time to understand your health, what you've already tried and the options that may suit you. All from home, Australia wide.

AHPRA-registered
doctors
30-minute
consults
No referral
needed
Private and
confidential
AHPRA-registered
doctors
30-minute
consults
No referral
needed
Private and
confidential
AHPRA-registered
doctors
30-minute
consults
No referral
needed
Private and
confidential

We’re Polln,
Australia’s most trusted natural healthcare clinic.

Since 2020, weive helped thousands of Australans living with chronic conditions access alternative therapies for their health. Our focus has always been on ethical, high-quality care that puts people first.

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With Polln, you receive more than a quick call - you receive genuine care from qualified doctors and a dedicated patient platform that puts your health back in your hands. Everything we do is designed to help you feel better, for the long run

Why over 20,000 Australians have chosen Polln

More time with your doctor

Your first doctor consultation is 30 minutes, giving you time to talk through your health history, ask questions and discuss what's important to you.

A doctor you choose

Each of our doctors bring their own specialties and approach to care. Choose a doctor whose experience feels right for you, with the option to see the same doctor at follow-up appointments for continuity of care.

Treatment tailored to you

Your health history, previous treatments and individual needs all play a part in your doctor's recommendations. We believe your care should be guided by what's right for you, not a particular product or brand.

Support doesn't stop after your appointment

From getting started to managing your ongoing care, our nurses, pharmacy and patient care team are here to answer questions, offer guidance and help you along the way, at no extra cost.

Your care with us, step by step

STEP 01

Choose your doctor and book a time

Create your account, choose your preferred doctor and book a time that suits you. Same-day, after-hours and weekend appointments are available, subject to availability. No GP referral needed to get started.

STEP 02

Tell us a little about your health

Before your consult, complete our digital onboarding form to help your doctor get to know you. You can also upload any relevant medical documents or a discharge letter from another clinic through your patient portal. Don't have everything ready? That's okay, our care team is here to help.

STEP 03

Meet your doctor and receive your personalised treatment plan

Your 30-minute video consultation gives you time to discuss your health history, previous treatments and suitability for natural therapies. Your doctor will explain what options may be appropriate and, where suitable, develop a personalised care plan with you. A prescription is not guaranteed.

STEP 04

Manage your medication and ongoing care

If prescribed, you can order your medication, access repeats and track deliveries through your patient portal. Our nurses and pharmacy team are here to help with questions between appointments, while follow-up consultations give you time to review your progress and discuss any changes to your care.
Supporting Australians since 2020
20,000+ patients
LegitScript certified
Australian-based clinical team
Supporting Australians since 2020
20,000+ patients
LegitScript certified
Australian-based clinical team
Supporting Australians since 2020
20,000+ patients
LegitScript certified
Australian-based clinical team

Know the cost, before you book

STEP 1 · OPTIONAL
$0

Free Nurse Call

15 min

Over the phone

Ask questions and find out whether Polln may be a good fit.

No obligation to book.

Book a Free Nurse Call
STEP 2
$79

Initial Doctor Consult

30 min

Online

AHPRA-registered doctor. Talk through your health history and options. If clinically appropriate, you'll receive a personalised care plan.

Book a Doctor Consult
STEP 3
Manage your care

Treatment options made simple

Order your medication straight to your door.

Express delivery Australia-wide: $15

Log in to Polln portal

Ongoing care made easy

Free

Nurse & Pharmacy support

$49

Short return consult

15 min

$79

Extended Return Consult

30 min

Is Polln the right fit for you?

Polln's doctors support adults with ongoing health concerns. You might be a good fit if you:

01

Are 18 years or older

Polln provides care to adults across Australia.

02

Have an ongoing health condition

You've been experiencing symptoms or managing a health condition for at least three months.

03

Have tried other treatment options

You've previously explored treatments or approaches to managing your condition and are interested in what other options may be available.

Have questions first?

If you would prefer to speak to someone first our nurses are available for a free 15-minute call before you book.

Your care, all in one place.

From booking your first consultation to managing prescriptions, deliveries and ongoing support, your Polln patient portal makes it easier to stay on top of your care.

Through your portal, you can:

Manage appointments and bookings

Access prescriptions and treatment information

Order medication and request repeats online, 24/7

Track deliveries

Connect with our support team

Questions people ask before booking

Do I need a GP referral?

No, you don’t need a GP referral to get started with Polln. If you have relevant medical records, test results or a letter from your GP, you can upload them through your patient portal before your consultation.
If needed, your Polln doctor may also contact your regular GP or specialist, with your consent, to gather additional information and help coordinate your care.

Will I definitely recieve a prescription?

Not necessarily. Your consultation is an opportunity for your doctor to assess your health and discuss whether prescription natural therapies may be appropriate for you. Any recommendations will be based on your individual circumstances.

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Can I speak with someone before booking?

Absolutely. A free 15-minute call with our nursing team gives you the chance to ask questions, understand how Polln works and time to decide whether it's the right next step for you. No pressure. No obligation. You can also call our Care Team on 1300 176 556.

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I'm with another clinic. Can I move to Polln?

Yes, you're welcome to book a consultation with Polln. We recommend requesting a discharge letter or relevant medical records from your current clinic and uploading them before your appointment. This can help your Polln doctor understand your treatment history and make the transition to your care with us smoother. Your doctor will make an independent assessment of what's appropriate for you.

What if I can’t use video?

No problem at all! We can arrange a phone consultation instead. Simply call our care team on 1300 176 556 before your appointment and let them know your preference. They'll be happy to help.

Ready to explore your options?
Start with a conversation.

Whether you're ready to speak with a doctor or have a few questions before getting started, we're here to help you take the next step.