Get in touch

Ask us about our services, get extra support or just say hello

Our Care Team is dedicated to providing you with the best possible service. We kindly request that you treat our team members with respect and refrain from using abusive language or engaging in any other form of threatening behaviour. Thank you for your cooperation and understanding.

Give us a call

We’re around Monday to Friday — 9am to 5:30pm AEDT

Call us at 1300 176 556

Send us an email

One of our friendly Polln Care Team members will respond shortly.

hello@polln.com

Booking Policies

Consultation cancellations
Your appointment is important to us and is reserved especially for you. We understand that life can sometimes get in the way and changes and cancellations may be necessary. Should you need to make changes to your appointment, we kindly ask that you provide a minimum of 24–48 hours’ notice. This policy is in place to allow your practitioner to offer your allocated time to another patient. You will be charged a cancellation fee equal to the cost of the consultation for any missed or cancelled appointments where you have provided less than 24 hours’ notice.
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Consultation refunds
Polln charges a consultation fee on behalf of our Polln Practitioners. This consultation fee is charged at the time of booking and is non-refundable.